Service & Support

As part of our continued support of the health professional team, ARKRAY offers a variety of free support resources to help with the continuum of care and provide educational resources and information to help keep you and your facility up-to-date on industry best practices and overall education.

We are there.

We offer free on-site inservicing to support our customers’ training and educational needs. Customer service is also available 24/7 by phone at 800.818.8877.

We teach.

We know that you need to understand the policies and procedures for blood glucose testing. We realize that you must comply with state and other agency regulations. Our national presence allows us to keep informed of current industry regulations – everything from meter cleaning to control solution testing.

We have resources.

We provide you with QA/QC manuals with forms and procedures to help you comply with regulations. We provide control solution posters to make mandatory procedures clearly visible and easily understood.